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Business Operating Model Design

Enterprise or Business Operating model Is the abstract representation of how an organisation operates across process, organisation and technology domains in order to accomplish its function.

We got Strategy! What about an Operating Model and how is Operating Model different from an IT Strategy?

Strategy

We have a vision of how our leadership views the future through the delivery of value our company creates.

 

 

We have a mission that frames how our organisation will satisfy customers to realise that vision through long-term capture of value.

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Business Operating Model Design

Business operating model

Business strategy and priorities change frequently based on external factors.

 

 

Operating model provides the foundation and flexibility required to execute the firm's initiatives.

 

Describes relationship between business operating units decision and process flow for the units.

 

Describes how an organisation operates across both business and technology domains.

 

Describes what is important for the organisation.

 

Describes how the organisation does business today.

 

 

Describes how the business co-operates across its business units.



The problem (the business perspective) if you can answer yes to any of the following questions then you needs a business operating model.

  • IT does not understand business priorities.
  • IT is too slow and unresponsive to new demands and requirements.
  • IT projects are always behind schedule and over budget.
  • IT strategy is focused on technology and not business objectives.
  • The default answer is next year or simply no.
  • Trend to by-pass internal IT for external options (Speed, Cost, and Control).

  

Reasons to have a defined Business Operating Model

  • Describes relationships between business operating units, decision and process flow for the units.
  • Describes how an organisation operates across both business and technology domains.
  • Describes what is important for the organisation.
  • Describes how the organisation does business today.
  • Describes how the business co-operates across its business units.
  • A solid operating model drives organization decisions (structure and roles –changing over time).
  • It is the framework to achieve the vision and mission, and identify areas of accountability, competency and weakness thereby supporting improvement.
  • An operating model prevents human indecisiveness that results in over-pivoting of strategy.
  • It structures people’s role and responsibility in terms of declarative, consensus, consultative and autonomous decision making at the right time and place.
  • It optimises productivity and time management defining who and what functions needs to attend what (type of) meeting, why and when.

 

 

We are experts in promoting integration and collaborative working. We can help you transform your operations across technology, processes and people to achieve greater results.